A young woman stood in the doorway of my office, her face pale, her breathing ragged. She stared at me without speaking.
“What?” I said. “What is it?”
“Colleen is dead.” She whispered.
“Eh?? How? When??
Colleen had not reported to work that morning and her supervisor had been trying to reach her. Calls and texts had gone unanswered until he reached her husband who gave him the news.
Colleen had been working for the company for a little over a year. I had little professional interaction with her since she was in a different department, but as the human resources manager, I tried to get to know everyone on the floor. I chatted with her regularly.
I gathered management to fill them in and figure out how to tell the others that we started gathering in small groups to offer them some quiet to process and the usual corporate America platitudes and the number of our EAP. The office has never been so silent.
How could this be, after all? Colleen was at work just yesterday. She was FINE. A group of people from her department had texted each other during the evening because the commute had been icy. She told them she had shoveled a bit but was going to sit down. “I’m that out of shape LOL” she wrote.
She would sit down and suffer a gastric aneurysm. Her husband, an EMT, was on a shift and wouldn’t return until morning, when he would find her dead body on the sofa. She was 31 years old.
Thirty-one-year-olds don’t die alone on a snowy evening. Colleen was a girl yet newly married, sweet, almost innocent. She loved animals, posting photos of them online, rescue charities, pictures all over her cubicle. When my cat died, she drew me a card and made everyone in the department sign it. I have it posted in my current office in memoriam. She wore leggings at Halloween with jack o’lanterns and black cats. At Christmas she was a walking tree, tinsel drifting behind her. A newly married woman, she was keen that everyone find love. Promising to find me a date, she smiled gleefully. “I’m on it!”
We went to her funeral as an office. Her devastated parents, Irish immigrants, weeping as they walked behind Collen’s coffin. Her husband, still too numb to emit any emotion. Since the office remained open with a shoestring crew, we all hurried back, still raw, red-eyed, hugging coworkers we rarely spoke to.
“Makes you think,” someone remarked.
“Yup. Life is short”
“You never know.”
“Gotta appreciate every moment.”
The platitudes kept coming. Well-meant, but empty, as we search for a meaning to such tragedy. We grasp at what can make sense of it, what can make us more comfortable, because the notion that life simply IS, with no inherent meaning or purpose, seems too hard to bear.
“You all say that now,” sniffed an older sales guy. “Tomorrow you’ll forget and nothing will change.”
People shrugged complacent agreement and returned to work. I walked to my office, shut the door, and wept.
I wept for Colleen too sweet to be gone so soon. For her husband, for the trauma he may never recover from. For her parents, living with a pain I never want to know. Mostly, however, I wept for us, the remaining. For our loss, not so much of Colleen, but of the meaning of her life. That we were so quick to abandon the attempt and move on.
Colleen, I promised, I will try to honor your life as best I can. I’ll be kinder to my dog. More patient with people who move slower than I should like or think differently than I think. I’ll be less dismissive, less hasty. I’ll listen, really listen, completely and actively, holding that space for anyone who has need. Moreover, I will remember that every moment is sacred. Every single moment. I can give my days meaning, whatever that meaning may be, whether it is acting in the service of others or renewing my own depleted stores. It’s less about what I do than how I do it.
Have I been successful over the nearly ten years since her death? I’ll give myself a passing grade, maybe 70%. Far from perfect, but perfection was never the goal. Each time I falter, I remember her gentle spirit, get up and show up again as best I can.
I’m on it, Colleen.

